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We’re focused on keeping your vehicles running smoothly.

Nationwide support

24/7 Nationwide support

With eleven area maintenance managers, a dedicated tyre specialist, a parts manager, a tyre administrator and thirteen maintenance administrators, our maintenance team is New Zealand’s largest and most experienced group of heavy commercial vehicle experts.

Breakdown support

Breakdown support

TR Group’s 0800 number is manned 24/7, allowing us to manage and assist with unexpected maintenance issues whenever they occur. 

ORS Reporting

ORS Reporting

We understand how important being a 5-star operator is to your business and we will do everything we can to help you achieve this. We will analyse your ORS data monthly and provide insights to bridge the gap from where you are to where you want to be.

Preventative maintenance

Preventative maintenance

We can tailor a maintenance plan specific to your application to maximise uptime and reliability. This will eliminate consequential major component failure, reducing whole of life cost.

 

Reporting

Reporting

We will provide a maintenance report split into GL codes by four main categories:

  • Damage/Neglect
  • General R&M (wear and tear items)
  • Preventative maintenance items
  • Tyres
Manage warranties

Manage warranties

We will manage and coordinate warranty issues and recalls to ensure the safety of your fleet isn’t compromised and always meets manufacturer’s specifications.

 

Managed Maintenance

When you put your heavy commercial vehicle on the road, you expect it to work hard, be reliable, and cause you no surprises. The reality can be very different and can cost you a lot in time, money and frustration. Even if the vehicle is an excellent performer, it still takes constant vigilance and proactive management to ensure it stays that way.

Our Managed Maintenance service aims to:

  • Reduce your fleet costs per kilometre
  • Identify further areas of improvement using accurate reporting and preventative maintenance plans
  • Increase the overall safety and compliance of your fleet
  • Review and improve your downtime management
  • Eliminate the burden of administering the maintenance on your own fleet 

 

Tyre Management

TR Group provides an up-to-date tyre Cost Per Kilometre information on individual vehicles, specific axle, tyre size and products used. Individual tyre failures are investigated and analysed.  TR Group has Service Level Agreements with all tyre suppliers which are reviewed monthly.

As part of TR Group’s continuous improvement plan, our tyre suppliers engage with us when new products and/or technologies are launched. This enables TR Group to be at the forefront with information and expertise.

The TR Group Maintenance Team

Angela Penney

Angela Penney

Maintenance Administrator

Nikki Farrell

Nikki Farrell

Maintenance Administrator

Mike 'Tyres' Theyers

Mike 'Tyres' Theyers

Tyre Manager

Mike Colman

Mike Colman

Area Maintenance Manager

Matt Drayson

Matt Drayson

Area Maintenance Manager

Denise Fleming

Denise Fleming

Maintenance Administrator

Dave Tennant

Dave Tennant

Area Maintenance Manager

Gary Rensburg

Gary Rensburg

Area Maintenance Manager

Jackie Fennessy

Jackie Fennessy

Maintenance Administrator

Willy McLean

Willy McLean

Area Maintenance Manager

Mike Stickings

Mike Stickings

Area Maintenance Manager

Lyndon Maffey

Lyndon Maffey

Maintenance Operations Manager

Simon Dromgool

Simon Dromgool

Refurbishment Engineer

Barrie Martin

Barrie Martin

Area Maintenance Manager

Lauren Dufty

Lauren Dufty

Maintenance Administrator

Tamara Basford

Tamara Basford

Tyre Administrator

Emma Dobbs

Emma Dobbs

Maintenance Administrator

Justin Wheeler

Justin Wheeler

Product Manager

Paloma Yanez

Paloma Yanez

Maintenance Administrator

Braeden McClenaghan

Braeden McClenaghan

Area Maintenance Manager

Samantha Day

Samantha Day

Maintenance Administrator

Tetiana Plazynska

Tetiana Plazynska

Maintenance Administrator

Nicole Linton

Nicole Linton

Maintenance Administrator

Candyce Wiltshire

Candyce Wiltshire

Maintenance Administrator

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