We’re focused on keeping your vehicles running smoothly.
24/7 Nationwide support
With eleven area maintenance managers, a dedicated tyre specialist, a parts manager, a tyre administrator and thirteen maintenance administrators, our maintenance team is New Zealand’s largest and most experienced group of heavy commercial vehicle experts.
Breakdown support
TR Group’s 0800 number is manned 24/7, allowing us to manage and assist with unexpected maintenance issues whenever they occur.
ORS Reporting
We understand how important being a 5-star operator is to your business and we will do everything we can to help you achieve this. We will analyse your ORS data monthly and provide insights to bridge the gap from where you are to where you want to be.
Preventative maintenance
We can tailor a maintenance plan specific to your application to maximise uptime and reliability. This will eliminate consequential major component failure, reducing whole of life cost.
Reporting
We will provide a maintenance report split into GL codes by four main categories:
- Damage/Neglect
- General R&M (wear and tear items)
- Preventative maintenance items
- Tyres
Manage warranties
We will manage and coordinate warranty issues and recalls to ensure the safety of your fleet isn’t compromised and always meets manufacturer’s specifications.
Managed Maintenance
When you put your heavy commercial vehicle on the road, you expect it to work hard, be reliable, and cause you no surprises. The reality can be very different and can cost you a lot in time, money and frustration. Even if the vehicle is an excellent performer, it still takes constant vigilance and proactive management to ensure it stays that way.
Our Managed Maintenance service aims to:
- Reduce your fleet costs per kilometre
- Identify further areas of improvement using accurate reporting and preventative maintenance plans
- Increase the overall safety and compliance of your fleet
- Review and improve your downtime management
- Eliminate the burden of administering the maintenance on your own fleet
Tyre Management
TR Group provides an up-to-date tyre Cost Per Kilometre information on individual vehicles, specific axle, tyre size and products used. Individual tyre failures are investigated and analysed. TR Group has Service Level Agreements with all tyre suppliers which are reviewed monthly.
As part of TR Group’s continuous improvement plan, our tyre suppliers engage with us when new products and/or technologies are launched. This enables TR Group to be at the forefront with information and expertise.